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~ Documents ~
Q: What is a "management company"?
A: A management company is contracted by the Board of Directors to provide such services as: Collection of assessments, supervision of subcontractors, obtaining bids for subcontracted services, providing financial statements and collection reports, as well as a general clearing house for problem solving, communications with homeowners and the Board of Directors and to serve in an advisor capacity. The management company reports directly to the Board and all decisions are made by a majority vote of the Board of Directors.
Q: What is a homeowner's association?
A: It is a non-profit corporation registered with the State and managed by an elected Board of Directors. Its purpose is to maintain all common areas and to govern the community in accordance with the provision of the legal documents: CC&R's, Bylaws, and Articles of Incorporation. The corporation is financially supported by all members of the homeowners association. Membership is both automatic and mandatory.
Q: What are the CC&R'S?
A: The Covenants, Conditions and Restrictions (CC&R's) are the governing legal documents that set up the guidelines for the operation of the planned community as a non-profit corporation. The CC&R's were recorded by the County recorder's office of the County in which the property is located and are included in the title to your property. Failure to abide by the CC&R's may result in a fine to a homeowner by the Association.
Q: What are the Bylaws?
A: The Bylaws are the guidelines for the operation of the non-profit corporation. The Bylaws define the duties of the various offices of the Board of Directors, the terms of the Directors, the membership's voting rights, required meetings and notices of meetings, and the principal office of the Association, as well as other specific items that are necessary to run the Association as a business.
Q: What is the Board of Directors?
A: The Homeowners Association is a corporation and therefore a governing body that is required to oversee its business. The Board of Directors consists of homeowner volunteers that have been elected by the membership to oversee the Association’s business.
Q: Are there any other rules?
A: Most associations have developed Rules and Regulations as provided for in the CC&R's and adopted by the Board of Directors. Rules are established to provide direction to the homeowners for common courtesies with regard to parking, vehicles, pets and pool use hours, etc. In addition, your Association will adopt Architectural Guidelines with procedures for submitting requests to make exterior changes to your home. Such changes may include patio covers, decks, landscaping, exterior color changes or extensive interior changes and additions. These rules and guidelines are set up to maintain the aesthetic value and integrity of the community on behalf of all owners, and hopefully protect the market value of your investment as well. Violations of these rules may result in action by the Board of Directors and a fine. In addition, if you proceed with an exterior improvement or change, without written approval of the Board of Directors, or Architectural Committee, as applicable, you will be required to remove or correct the alteration and/or be fined for the violation.
Q: Are Board Meetings open to all residents?
A: Generally speaking, Board Meetings are open to all residents. There are certain meetings that the HOA Board may have internally as well to discuss items that will be brought before the residents for a vote.
Q: What is my assessment?
A: The assessment is the periodic amount due from each homeowner to cover the operating expenses of the common area and provide for reserve funds for replacement of common facilities in future years.
Q: Will my assessment go up?
A: There is no concrete answer to this. The Board of Directors may approve an increased budget, increasing your assessment in order to cover increased costs of operating and maintaining the common area and sufficient reserve funds.
Q: What happens if I don't pay my assessment?
A: The maintenance and management services incurred by the Association are dependent upon timely receipt of the assessments due from each homeowner. Late payments will result in a late charge as assessments are due on the first of the month.
~ FAQ ~
Frequently Asked Questions
As of October 1, 2011, the Villages at Queen Creek Homeowners Association will begin de-activating clubhouse/fitness center/pool key-fobs for any homeowner that is 90 days or more delinquent on assessment payments. Key-fobs will be re-activated upon request once the delinquent account has been brought current. Should you have any questions or concerns, please contact the management office. Payment arrangements can also be made by contacting AAM’s Customer Service Department at 602-906-4940.
Please note, Children under the age of 18 should not use the clubhouse on their own. Anyone under the age of 18 must be accompanied by an adult when using the clubhouse. No one under the age of 18 is to be in the exercise room at any time for any reason.
~ Access to the Clubhouse and Pool ~